At Captek Co., Ltd., we are committed to delivering cutting-edge solutions for our global customers. We are delighted to share a recent success story involving our CO2 Supercritical Extraction Machine and our esteemed customer from Vietnam. This journey highlights our dedication to quality, customer satisfaction, and continuous innovation.
January: Initial Testing and Analysis
Our partnership with the customer began in January when they sent samples for testing with our CO2 Supercritical Extraction Machine. We conducted thorough extraction processes and sent the extracts back to the customer’s laboratory for analysis. The results were outstanding, showcasing superior quality and efficiency compared to other machines on the market. This initial success solidified the customer’s confidence in our technology.
March: Purchase of the Experimental Machine
Impressed by the test results, the customer decided to purchase an experimental machine in March. This decision marked the beginning of a deeper collaboration, aiming to explore the full potential of CO2 supercritical extraction technology for their specific needs.
April: On-Site Commissioning and Smooth Operation
In April, our experienced technician traveled to Vietnam to ensure the smooth installation and operation of the experimental machine. We provided comprehensive on-site support, fine-tuning the machine to meet the customer’s requirements. The machine ran smoothly, allowing the customer to commence experimental production immediately.
June: Visit to Factory and Interest in Larger Machines
Following the successful operation of the experimental machine, the customer expressed interest in scaling up their production. In June, they visited our factory, accompanied by the dedicated Captek team. This visit provided an opportunity for the customer to see our larger machines in action, discuss their specific needs, and explore how our advanced technology could further enhance their production capabilities.
Why Choose Captek Co., Ltd.?
● Cutting-Edge Technology: Our CO2 Supercritical Extraction Machines are designed with the latest technology, ensuring high efficiency and superior extract quality.
● Customer-Centric Approach: We prioritize our customers’ needs and provide tailored solutions, from initial testing to on-site support and beyond.
● Global Reach: With successful installations worldwide, we have the expertise and experience to support customers in various industries and regions.
● Comprehensive Support: Our team of experts is dedicated to providing ongoing support, ensuring smooth operations and optimal performance of our machines.
At Captek, we take pride in our ability to deliver high-quality machinery and exceptional service. This success story from Vietnam is a testament to our commitment to excellence and our customers’ trust in our solutions. We look forward to continuing to support our customers with innovative extraction technologies that drive their success.